My eSIMs
When does my plan start?
Your plan starts when you activate the eSIM line on your device.
Do I need to enable data roaming?
Yes. Turn on Data Roaming for the eSIM line to connect properly.
Can I cancel anytime?
Yes. You can cancel anytime from your customer account.
Can I share internet using hotspot?
Yes, hotspot is available on all plans.
Will my WhatsApp number work?
Yes. WhatsApp stays linked to your main phone number.
How do I install the eSIM?
After purchase, you’ll receive a QR code and a step-by-step installation guide by email.
Do you include a phone number?
Only the Unlimited plan includes a phone number (when available).
What if I need help?
Our support team is available 24/7 via chat and email.